GDPR
This GDPR Policy explains the principles and standards followed by Fivonesta (hereinafter referred to as “we”) when processing personal information, as well as your related rights. This policy applies together with our Privacy Policy.
1. Scope of Application
This GDPR Policy applies to the processing of personal information involved when you use our online services.
It applies only to information collected and processed through online channels and does not involve any offline scenarios.
2. Principles of Personal Information Processing
When processing personal information, we follow the fundamental principles set out under the GDPR policy, including:
Personal information is processed for clear and legitimate purposes;
The scope of processing is appropriate and limited to what is necessary for those purposes;
Personal information is kept accurate and, where necessary, up to date;
Personal information is retained only for a reasonable period necessary to fulfil the stated purposes;
Appropriate measures are taken to ensure the security and confidentiality of personal information.
3. Collection and Use of Personal Information
We process personal information only to the extent necessary to provide online services, process orders, communicate with users, and maintain system security.
All personal information is processed for specific and explicit purposes and will not be used in a manner incompatible with those purposes.
4. Data Storage and Security Measures
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.
Personal information is retained only for the reasonable period required to achieve the stated purposes and will be securely deleted or anonymized once that period has expired.
5. Your Rights Under the GDPR Policy
Under the GDPR policy, you have the following rights in relation to your personal information:
The right to request access to personal information we hold about you;
The right to request correction of inaccurate or incomplete information;
The right to request deletion of personal information where applicable;
The right to restrict or object to certain types of processing in specific circumstances;
The right to withdraw consent at any time, without affecting the lawfulness of processing carried out prior to such withdrawal.
To exercise any of the above rights, you may contact us using the contact details provided in this policy.
6. Legal Basis for Data Processing
We process personal information based on the following legal bases, in accordance with the requirements of the GDPR policy:
Performance of a contract:
Processing necessary to handle orders, complete transactions, and provide the services you have requested.
Explicit consent:
Processing carried out with your explicit consent for newsletter subscriptions and related communications.
Compliance with legal obligations:
Processing necessary for tax, accounting, and regulatory purposes.
Legitimate interests:
Processing carried out to improve user experience and prevent fraudulent activities, provided that such interests do not override your fundamental rights and freedoms.
7. Policy Updates
We may update this GDPR Policy from time to time to reflect changes in our services or operational arrangements.
Any updated version will be published on the website and will take effect upon publication.
8. Contact Information
If you have any questions about this GDPR Policy or how personal information is processed, or if you wish to exercise your rights, you may contact us using the details below:
Phone: +1 (660) 717-1384
Email: assist@fivonesta.com
Customer service hours:
Monday to Friday
9:00–11:00
13:00–18:00
(Europe/London time, GMT/BST)
Contact address:
1101 PARC CENTRAL
FESTUS, MO 63028
United States