Privacy Policy
This Privacy Policy applies to your use of the online services and related features provided by Fivonesta (hereinafter referred to as “we”) and explains how we collect, use, store, and protect personal information.
1. Scope of Application
This Privacy Policy applies to your access to and use of our online services, including browsing the website, creating an account, placing orders, communicating with us, and using related features.
This policy applies only to information processing activities conducted through online channels and does not involve any offline transactions.
2. Technical Means of Information Collection (Cookies)
When you use our website, we may collect necessary information through Cookies and similar technical means to ensure the proper functioning of the website and its features.
Cookies are small data files stored on your device that help recognize your device, remember your preferences, and enhance your overall user experience.
You may manage or restrict the use of Cookies through your browser settings; however, certain functions may be affected as a result.
3. Use and Sharing of Information
We use the collected information only within reasonable and necessary limits to support website functionality, process orders, provide services, and maintain operational security.
We will not use your information for purposes beyond those described in this Privacy Policy.
Information may be shared under the following circumstances:
Where necessary to complete the services you have requested;
To meet reasonable operational needs or protect website security;
Where you have provided explicit consent.
4. Data Storage and Use of Cookies (User Awareness and Consent Required)
We take reasonable technical and organizational measures to store and protect your information against unauthorized access, disclosure, or improper use.
The use of Cookies is based on user awareness and consent. When you first visit our website, you will be informed about Cookies and given the option to consent to their use.
Information is retained only for the reasonable period necessary to achieve the purposes described in this Privacy Policy.
5. User Rights
You have the following rights in relation to your personal information:
The right to access personal information we hold about you;
The right to request correction of inaccurate or incomplete information;
The right to request deletion of information where legally applicable;
The right to withdraw previously given consent at any time, without affecting the lawfulness of processing carried out prior to such withdrawal.
To exercise these rights, you may contact us using the details provided in this Privacy Policy.
6. Legal Basis for Data Processing (GDPR Policy)
We process personal information based on the following legal grounds and in accordance with the principles of the GDPR policy:
(1) Performance of a Contract
Processing necessary to handle orders, complete transactions, and provide the services you have purchased.
(2) Explicit Consent
Processing carried out with your explicit consent for newsletter subscriptions and marketing activities.
(3) Compliance with Legal Obligations
Processing necessary for tax, accounting, and regulatory purposes.
(4) Legitimate Interests
Processing carried out to improve user experience and prevent fraudulent activities, provided that such interests do not override your fundamental rights and freedoms.
7. Contact Information
If you have any questions about this Privacy Policy or how personal information is handled, or if you wish to exercise your rights, you may contact us using the details below:
Phone: +1 (660) 717-1384
Email: assist@fivonesta.com
Customer service hours:
Monday to Friday
9:00–11:00
13:00–18:00
(Europe/London time, GMT/BST)
Contact address:
1101 PARC CENTRAL
FESTUS, MO 63028
United States